24/7 Emergency Service

24/7 Emergency Facility Maintenance Across New York State

Relion Technical Services dispatches emergency commercial repair crews 24 hours a day, 7 days a week, including nights, weekends and holidays.

Emergency right now?

Call (516) 716-0989
What We Respond To

Emergencies We Dispatch For

Relion responds around the clock to commercial facility failures that stop you trading or put property and product at risk.

Power Loss & Electrical

Tripped mains, partial power loss, burning smells, storm damage, failed emergency lighting.

Electrical service

Leaks & Backups

Active leaks, burst and frozen pipes, sewage backups, no hot water, flooded floor drains.

Plumbing service

Refrigeration Failure

Walk-in coolers and freezers losing temperature, failed compressors, iced coils, product at risk.

HVAC & refrigeration

Broken Glass & Doors

Break-ins, vehicle impact, storm damage, doors that will not lock or secure. Board-up first, glass to follow.

Glass & door service

No Heat or No Cooling

Rooftop unit failure, total HVAC loss in occupied retail, office or restaurant space.

HVAC service

Dark Lots & Exteriors

Parking lot and exterior lighting outages that create a security and liability exposure overnight.

Lighting service
What Happens Next

How Emergency Dispatch Works

  1. Call (516) 716-0989. Tell dispatch the site address, what is failing and whether anything is at risk. You reach a person, not a voicemail box.
  2. We give you a real arrival window and the after-hours rate up front, before anyone is dispatched.
  3. We advise you on interim steps while the technician is en route, if there is anything that protects product or limits damage.
  4. Technician arrives, diagnoses and stabilises. The priority is getting you operational or secured tonight.
  5. Permanent repair scheduled if parts or glass need to be ordered, with written notes on what was found.
Answers

Emergency Service Questions

What counts as a facility emergency?

Power loss, burning smells or a tripped main; active water leaks, sewage backups or no water; a walk-in cooler or freezer losing temperature; broken storefront glass or a door that will not secure; and total heating or cooling failure. If it stops you trading or puts product, property or people at risk, call it in.

Is someone actually available at 3 AM?

Yes. Relion Technical Services dispatches 24 hours a day, 7 days a week, including weekends and holidays. Call (516) 716-0989.

What should I do before the technician arrives?

For water, shut off the supply if you can reach the valve safely. For electrical, do not keep resetting a breaker that keeps tripping. For refrigeration, keep doors closed and stop restocking the unit. Tell dispatch what you are seeing and we will advise while the technician is en route.

Do you charge extra for nights and weekends?

After-hours emergency work is priced differently from scheduled daytime work, which is standard across the trade. We tell you the rate when you call, before anyone is dispatched.

Do Not Wait Until Morning

Relion dispatches 24 hours a day across New York State.

Call 24/7 — (516) 716-0989