Commercial HVAC and Refrigeration Service and Repair
Relion Technical Services repairs and maintains commercial HVAC and refrigeration equipment including rooftop units, walk-in coolers and freezers, ice machines and reach-ins, for facilities across New York State, 24 hours a day.
Refrigeration failures have a clock on them. A walk-in that drifts above temperature overnight is thousands of dollars of product and a compliance problem in the morning. Relion treats cooler and freezer calls as emergencies, and we carry the common failure parts, including contactors, capacitors, fan motors and controls, so the first visit is usually the repair visit.
What Relion handles
- Walk-in cooler and freezer repair
- Reach-in, prep table and display case service
- Rooftop unit (RTU) repair and replacement
- Split system and ductless service
- Ice machine repair, cleaning and descaling
- Compressor, condenser and evaporator work
- Refrigerant leak detection and recovery
- Thermostat, control and defrost-cycle troubleshooting
- Condensate drain and drain-pan repair
- Scheduled seasonal changeover and filter programs
How a hvac and refrigeration call runs
- You call or submit a request. Emergencies reach a dispatcher 24 hours a day at (516) 716-0989. Non-urgent requests get a scheduling window back the same business day.
- We confirm access and timing. If the work has to happen overnight, before opening or on a weekend so you stay open, we schedule it that way.
- The technician diagnoses on site. You get told what actually failed and what it takes to fix it before the work goes ahead.
- We repair and document. Written notes on what was found, what was replaced and anything that needs to be watched.
Who this service is for
Relion works exclusively on commercial property. Commercial HVAC and Refrigeration Services is most often called in by:
- Retail chains and storefronts
- Restaurants and quick-service kitchens
- Office buildings and suites
- Medical and dental offices
- Warehouses and distribution facilities
- Banks, pharmacies and multi-site brands
- Property management portfolios
Where we cover
Commercial HVAC and Refrigeration Services is available across all eight of our New York markets: Long Island, New York City, Westchester & the Hudson Valley, Capital Region, Mohawk Valley, Central New York, Rochester & the Finger Lakes, Western New York. Pick your region for local detail:
- Long Island
- New York City
- Westchester & the Hudson Valley
- Capital Region
- Mohawk Valley
- Central New York
- Rochester & the Finger Lakes
- Western New York
If you are not sure whether your site is in range, call (516) 716-0989.
Commercial HVAC and Refrigeration Services: Questions We Get Asked
My walk-in freezer is losing temperature. How quickly can someone come out?
Refrigeration temperature loss is treated as an emergency. Relion dispatches refrigeration technicians 24 hours a day, 7 days a week. Call (516) 716-0989 immediately, and if it helps protect product we will talk you through interim steps while the technician is en route.
Do you offer preventive maintenance contracts for HVAC and refrigeration?
Yes. Scheduled preventive maintenance including coil cleaning, filter changes, belt and refrigerant checks and seasonal changeovers is available as a recurring program, and it is the single most effective way to reduce emergency refrigeration calls.
Do you work on rooftop units at multi-tenant retail properties?
Yes. We service rooftop units for retail, office and multi-tenant commercial properties, including access coordination with property management and roof-protection requirements.
Need HVAC and Refrigeration Service?
Call for 24/7 emergency dispatch, or send us the details and we will come back with a scheduling window.