Commercial Facility Maintenance in New York
New York is where Relion Technical Services is based. Our office is at 100 Duffy Ave in Hicksville, on Long Island, and our technicians service commercial properties in eight regions of the state, from Nassau and Suffolk through the five boroughs and the Hudson Valley to Albany, Syracuse, Rochester and Buffalo.
The state covers very different kinds of building. Downstate work is dense: storefronts on shared parking, occupied all day, with loading windows and building sign-in to arrange before a technician can start. Upstate work is spread out and weather-driven, with lake-effect snow, road salt and long heating seasons that are hard on rooftop units, entry doors and exterior lighting.
Each of the eight regions has its own page with the towns covered and the conditions that shape the work there. All seven service lines are available in every region, along with 24/7 emergency dispatch.
Services we provide in New York
All seven service lines are available in New York, along with 24/7 emergency dispatch.
New York regions we cover
Select a region for its town list, coverage map and local detail.
Long Island
Counties: Nassau and Suffolk
Long Island is our home market. Relion is based at 100 Duffy Ave in Hicksville, which puts us in the middle of Nassau County and within easy reach of Suffolk in either direction.
Cities: Hicksville, Garden City, Hempstead, Levittown, Mineola, Westbury, Freeport, Valley Stream
New York City
Counties: All five boroughs
Relion services commercial property across all five boroughs, from Staten Island storefronts to Manhattan office suites and Bronx and Queens distribution space.
Cities: Manhattan, Brooklyn, Queens, The Bronx, Staten Island, Long Island City, Astoria, Flushing
Westchester & the Hudson Valley
Counties: Westchester, Rockland, Putnam, Orange, Dutchess, Ulster and Greene
Relion covers the corridor north of the city, from White Plains and Yonkers up through Peekskill, Poughkeepsie, Kingston and the Catskill and Saugerties area.
Cities: White Plains, Yonkers, New Rochelle, Mount Vernon, Peekskill, Harrison, Tarrytown, Nyack
Westchester & the Hudson Valley coverage
Capital Region
Counties: Albany, Schenectady, Rensselaer, Montgomery and Fulton
Relion services the Capital Region across Albany, Schenectady, Troy and Latham, and west through Amsterdam, Johnstown and Gloversville.
Cities: Albany, Schenectady, Troy, Latham, Colonie, Amsterdam, Johnstown, Gloversville
Mohawk Valley
Counties: Oneida and Herkimer
Relion covers the Mohawk Valley through Utica, Rome, Herkimer and Oneida, along the Thruway corridor between the Capital Region and Syracuse.
Cities: Utica, Rome, Herkimer, Oneida, New Hartford, Whitesboro, Ilion
Central New York
Counties: Onondaga, Oswego and Cayuga
Relion services Central New York from Syracuse out through Cicero, Baldwinsville, Fulton, Oswego and Auburn.
Cities: Syracuse, Cicero, Baldwinsville, Liverpool, Camillus, Fulton, Oswego, Auburn
Rochester & the Finger Lakes
Counties: Monroe, Wayne, Ontario and Genesee
Relion covers Rochester and the surrounding Finger Lakes market, including Henrietta, Brockport, Batavia, Newark and Geneva.
Cities: Rochester, Henrietta, Greece, Irondequoit, Brockport, Webster, Batavia, Newark
Rochester & the Finger Lakes coverage
Western New York
Counties: Erie and Niagara
Relion services Western New York across Buffalo, Niagara Falls, Lockport, Amherst, Cheektowaga and Tonawanda.
Cities: Buffalo, Niagara Falls, Lockport, Amherst, Cheektowaga, Tonawanda, West Seneca, Hamburg
Main cities we service in New York
Coverage extends to the surrounding areas of each city listed. If your site is not named here, call (516) 716-0989 and we will confirm.
- New York City, NY
- Hempstead, NY
- Hicksville, NY
- Huntington, NY
- Yonkers, NY
- White Plains, NY
- Poughkeepsie, NY
- Albany, NY
- Schenectady, NY
- Utica, NY
- Syracuse, NY
- Rochester, NY
- Buffalo, NY
- Niagara Falls, NY
Who we work with in New York
Relion works on commercial property only.
- Facility management companies. We act as your service partner in the field, working to your work orders, platform and documentation requirements.
- Property managers. Repairs and maintenance for retail centers, office buildings and multi-tenant properties, coordinated around tenants.
- Retail. Storefronts, shopping centers and multi-site brands, with work scheduled outside trading hours.
- Restaurants. Kitchen refrigeration, plumbing, HVAC and electrical for quick-service and full-service restaurants.
- Commercial properties. Offices, medical and dental suites, banks, pharmacies and warehouse and distribution buildings.
24/7 emergency service in New York
Emergency dispatch is available 24 hours a day, 7 days a week in New York, including nights, weekends and holidays. We dispatch for power loss, active leaks and backups, refrigeration failure, broken storefront glass and doors that will not secure, and loss of heating or cooling.
Call (516) 716-0989 or read more about 24/7 emergency service.
Other states we serve
Eight New York Regions
Coverage zones and the towns we service in each region.
New York: Common Questions
Which parts of New York does Relion cover?
Eight regions: Long Island, New York City, Westchester and the Hudson Valley, the Capital Region, the Mohawk Valley, Central New York, Rochester and the Finger Lakes, and Western New York. Each region has its own page listing the towns covered.
Where is Relion's office in New York?
Relion Technical Services is at 100 Duffy Ave, STE 510, Hicksville, NY 11801. Office hours are Monday to Friday, 7:00 AM to 5:00 PM, and emergency dispatch runs 24 hours a day, 7 days a week.
Can you work in New York City buildings with loading docks and freight elevator schedules?
Yes. For city sites we arrange loading windows, freight elevator reservations, building sign-in and after-hours access before the technician is dispatched, so the visit is not lost to a locked door or a missed window.
Do you handle winter failures upstate?
Yes. Frozen and burst pipes, rooftop heating failures and iced condensate lines are seasonal risks from the Capital Region to Buffalo. Emergency dispatch is available 24/7, and a heating changeover before the season is the most reliable way to reduce those calls.
Need Service in New York?
Call for 24/7 emergency dispatch, or send us the details and we will come back with a scheduling window.